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IS IT SAFE TO ORDER FROM SOUL BUNNY?

YES...ABSOLUTELY!!! 💋 WE ARE NEW BUT WE ARE LEGIT!! SOUL BUNNY OFFERS A MONEY BACK GUARANTEE TO ALL OF OUR CUSTOMERS. SO RELAX BUNNY AND SHOP AWAY...WE GOT YOUR BACK!! ❤️❤️❤️

WHERE IS MY ORDER? 

ORDERS TAKE 5 TO 7 DAYS TO PROCESS. ONCE YOUR ORDER IS READY YOU WILL RECEIVE AN E MAIL WITH YOUR TRACKING NUMBER. IF YOU HAVE ANY MORE QUESTIONS JUST E MAIL IUS AND WE'LL GET BACK TO YOU WITHIN 24 HRS.

CAN I CHANGE OR CANCEL AN ORDER I JUST PLACED?

WE'RE SO SORRY! 😔 BUNNY, WE ARE NOT ABLE TO CHANGE OR CANCEL ORDERS AFTER THEY ARE PLACED.

I GOT MY ORDER AND SOMETHING'S WRONG, WHAT DO I DO?  

WE WANT YOU TO BE HAPPY BUNNY! ❤️💕 BUT IF YOU RECEIVE YOUR ORDER AND AND SOMETHING IS WRONG WE NEED TO KNOW WITHIN 5 DAYS. DON'T WAIT A MONTH BUNNY, WE WON'T BE ABLE TO HELP. IF YOUR ITEM IS DAMAGED OR INCORRECT PLEASE SEND US A PICTURE SO WE CAN MAKE SURE THIS DOESN'T HAPPEN TO SOMEONE ELSE!

CAN WE BUT SOUL BUNNY WHOLESALE?

YES, IN FACT SOUL BUNNY HAS BEEN SELLING WHOLESALE TO YOUR FAVORITE STORES FOR YEARS..and years...and years...! JUST GIVE US A SHOUT AND WE WILL SEE IF THERE IS SOMETHING WE CAN DO!!! ❤️

DO YOU OFFER PRICE ADJUSTMENTS FOR PAST SALES?

WE LUV ❤️ YA BUNNY BUT WE DO NOT ADJUST PRICES BASED ON PAST SALES.  WE AIM TO MAKE FASHION AFFORDABLE SO YOU GET A GOOD PRICE EVERYDAY!!

DO YOU SELL GIFT CARDS?

SORRY BUNNY 😔 BUT STAY TUNED THIS MAY CHANGE SOON!!

CAN I POST ABOUT SOUL BUNNY ON SOCIAL MEDIA?

SURE AS LONG AS YOU ARE NOT TRASHING US!! IF YOU WANT TO SEND US A PIC OF HOW Be...YOU...tiful 💋 YOU LOOK IN YOUR SOUL BUNNY GEAR😊 USE #SOULBUNNYSTYLE AND @SOULBUNNYSTYLE AND RECEIVE A 10% OFF COUPON TOWARD YOUR NEXT PURCHASE!

WHAT TYPES OF PAYMENTS DO YOU ACCEPT?

WE ACCEPT ALL MAJOR CREDIT CARDS, PAYPAL AND AMAZON PAY SO YOUR COVERED BUNNY!

HOW MUCH IS SHIPPING AND HOW LONG DOES IT TAKE? 
WE LOVE YA! ❤️💕 SOUL BUNNY STRIVES TO KEEP PRICES AFFORDABLE, SO SHIPPING IS ALWAYS FREE!! ❤️

HOW LONG DOES SHIPPING TAKE?

IN ORDER TO KEEP PRICES DOWN WE DON'T STOCK ITEMS IN OUR WAREHOUSE HERE BUT INSTEAD SHIP DIRECTLY FROM OUR FACTORIES IN ASIA. SHIPPING USUALLY TAKES BETWEEN 12 TO 20 DAYS. BUT DON'T WORRY IT IS WORTH THE WAIT!! 💋

HOW LONG DOES SHIPPING TAKE FOR A SOUL BUNNY EXCLUSIVE ITEM? 

SOUL BUNNY EXCLUSIVE ITEMS ARE ONLY AVAILABLE THROUGH US. THEY ARE SO SPECIAL THAT WE STOCK THEM HERE IN THE USA AND CAN SHIP IN 1 TO 5 DAYS!! 

DOES SOUL BUNNY SHIP OUTSIDE THE USA? 

UNFORTUNATELY 😥 NOT AT THIS TIME. BUT STAY TUNED BUNNY THIS IS GOING TO CHANGE SOON!!